Terms & Policies

Who We Are

Manjummel Travels — your trusted provider of authentic UK Tamil travel experiences.
Email: manjummeltravels@gmail.com · Phone/WhatsApp: +44 7823 725401

Scope of Terms

These terms apply to all trips, tours, and travel packages booked via our website, email, phone, or WhatsApp.

Booking & Confirmation

• Your booking is confirmed only after payment (or stated deposit) and our confirmation email.
• Provide accurate personal details and any dietary/special needs when booking.

Pricing & Payments

• All prices are in GBP (£), inclusive of applicable taxes unless noted.
• Secure online payments via Stripe or PayPal are accepted.
• Obvious pricing errors may be cancelled with a full refund.

What’s Included / Not Included

Please see each trip page for inclusions (e.g., transport) and exclusions (e.g., optional entrance fees).

Cancellations & Date Changes

• Free cancellation up to 48 hours before departure.
• Within 48 hours or no-show: non-refundable.
• One free date change up to 48 hours pre-departure (subject to availability).

Operator Changes & Cancellations

• We may adjust timings/routes for safety, traffic, or weather.
• If we cancel, choose a full refund or a free reschedule.
• We are not responsible for extra costs beyond the trip fee.

Minimum Numbers & Punctuality

• Some trips require a minimum number of guests; if not met, we’ll refund or offer another date.
• Departures leave promptly; late arrivals may forfeit their place without refund.

Health, Safety, & Accessibility

• Travellers should be fit for the trip; share medical/mobility needs in advance.
• Wear suitable footwear and weather-appropriate clothing.
• Some destinations have limited accessibility; see trip details.

Dietary Needs

State Veg/Non-Veg and any special requests when booking; third-party venues may have limits.

Behaviour & Property

Disruptive/unsafe/illegal behaviour may result in removal without refund. Guests are liable for damage to property/vehicles.

Personal Belongings

Guests are responsible for their belongings; we’re not liable for loss/theft/damage unless due to our negligence.

Weather & Force Majeure

We’re not liable for changes or delays due to severe weather, strikes, or events beyond our control; we’ll reschedule or refund where appropriate.

Children & Age Policy

Under-16s must be with a responsible adult. Child seats must be requested and confirmed if required by UK law.

Insurance

We recommend personal travel insurance covering cancellations, health, and valuables.